Domestic Shipping (USA): We offer standard ground shipping via USPS or UPS, typically arriving in 3-7 business days. Shipping costs are calculated at checkout based on weight and destination, starting at $5.95 for orders under $50. Free shipping on all domestic orders over $50.
Expedited Shipping: 2-day or overnight options available at an additional cost.
International Shipping: Available to most countries via USPS International or DHL. Delivery times vary (7-21 business days), and duties/taxes are the responsibility of the recipient. Starting at $15.
Processing Time: Orders are processed within 1-2 business days. You’ll receive a tracking number via email once shipped.
Holiday Delays: Please allow extra time during peak seasons.
Return Window: 30 days from delivery for unused items in original packaging. Personalized or laser-engraved items (e.g., amulets) are non-returnable unless defective.
Process: Contact us at support@arssacra.com for a return authorization. Return shipping is at your expense unless the item is faulty.
Refunds: Issued to original payment method within 5-7 business days after we receive the item. Shipping fees are non-refundable.
Exchanges: For size or style swaps, we’ll cover return shipping on the first exchange.
Damaged Items: Report within 7 days of receipt with photos for a full replacement or refund.
We reserve the right to refuse returns that don’t meet these guidelines.
Contact us at support@arssacra.store for questions related to returns and exchanges.